Bibliographic citations
Arce, R., Condori, G. (2022). Evaluación a la situación del sistema de control interno en la gestión administrativa de la EPS Empresa Municipal de Agua Potable y Alcantarillado Quillabamba- Emaq S.R.Ltda., periodo 2019 [Universidad Andina del Cusco]. https://hdl.handle.net/20.500.12557/5069
Arce, R., Condori, G. Evaluación a la situación del sistema de control interno en la gestión administrativa de la EPS Empresa Municipal de Agua Potable y Alcantarillado Quillabamba- Emaq S.R.Ltda., periodo 2019 []. PE: Universidad Andina del Cusco; 2022. https://hdl.handle.net/20.500.12557/5069
@misc{renati/23852,
title = "Evaluación a la situación del sistema de control interno en la gestión administrativa de la EPS Empresa Municipal de Agua Potable y Alcantarillado Quillabamba- Emaq S.R.Ltda., periodo 2019",
author = "Condori Sante, Grisayda",
publisher = "Universidad Andina del Cusco",
year = "2022"
}
The subject matter of the research problem is the situation of Internal Control System and Administrative Management’ situation at the water and sanitation services company “EPS Empresa Municipal de Agua Potable y Alcantarillado Quillabamba EMAQ S.R.Ltda” during 2019. The main goal of this research was to diagnose the situation of the variables described before during 2019. To achieve this, we applied a survey to 30 administrative and operational workers. We also conducted a documentary analysis of the internal regulations corresponding to the year 2019. Our method was of an basic type, with a quantitative approach and a descriptive scope. We used a non-experimental design on its transactional form. Regarding the results, we determined that the Internal Control System in the EPS EMAQ S.R. Ltda. is in an initial stage of implementation. Although the surveys placed the Control System at a high level, the documentary review revealed the early stages of the documents´ implementation. Additionally, the Administrative Management requires a documentary update that will allow it to function optimally, as was established in the surveys. Based on the results, we recommended taking policies in action at an institutional level to allow the correct implementation and operation of the Internal Control System and Administrative Management in EMAQ.
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