Bibliographic citations
Atahualpa, C., (2024). Innovations in service design and its relationship with the improvement of quality and efficiency in the provision of services [Universidad de Ciencias y Artes de América Latina]. https://hdl.handle.net/20.500.12637/461
Atahualpa, C., Innovations in service design and its relationship with the improvement of quality and efficiency in the provision of services []. PE: Universidad de Ciencias y Artes de América Latina; 2024. https://hdl.handle.net/20.500.12637/461
@mastersthesis{renati/1974953,
title = "Innovations in service design and its relationship with the improvement of quality and efficiency in the provision of services",
author = "Atahualpa Rudas, Cesar Rene",
publisher = "Universidad de Ciencias y Artes de América Latina",
year = "2024"
}
This study explores the relationship between innovation in service design and the improvement of service quality and efficiency. The ultimate goal is to enhance customer satisfaction and create value for both the service provider and the customer.
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