Bibliographic citations
Suarez, Y., (2020). Cuidado humanizado, calidad de atención de enfermería y satisfacción en los Pacientes del Centro de Salud La Huayrona San Juan de Lurigancho-Lima [Universidad Nacional de Educación Enrique Gúzman y Valle]. https://repositorio.une.edu.pe/handle/20.500.14039/11331
Suarez, Y., Cuidado humanizado, calidad de atención de enfermería y satisfacción en los Pacientes del Centro de Salud La Huayrona San Juan de Lurigancho-Lima []. PE: Universidad Nacional de Educación Enrique Gúzman y Valle; 2020. https://repositorio.une.edu.pe/handle/20.500.14039/11331
@phdthesis{renati/1741102,
title = "Cuidado humanizado, calidad de atención de enfermería y satisfacción en los Pacientes del Centro de Salud La Huayrona San Juan de Lurigancho-Lima",
author = "Suarez Valderrama, Yurik Anatoli",
publisher = "Universidad Nacional de Educación Enrique Gúzman y Valle",
year = "2020"
}
The objective of this research work was to establish the relationship between humanized care, quality of nursing care and satisfaction in patients at the La Huayrona Health Center in San Juan de Lurigancho – Lima. This study is descriptive and correlational, since it seeks to establish the relationship of association between them (Hernández, Fernández and Baptista, 2014). Design: Non-experimental because no variable is manipulated, what is done is to observe the facts as they occur at a specific time and moment. It is also cross-sectional, which is characterized by collecting data at a single moment in a single time. For the application of this study, users who attend the Emergency Service daily in a period of one month will be integrated. On average, 100 patients attend per month, a total sample of 50 patient users per month who met the inclusion and exclusion criteria. The information was collected through a data registration form, using the non-probabilistic sampling technique for convenience. The information will be collected through the survey technique, and as an instrument, 3 questionnaires that will measure humanized care, quality of care and patient satisfaction. The conclusions reached: There is a significant relationship between humanized care and quality of nursing care at the La Huayrona Health Center in San Juan de Lurigancho - Lima. There is a significant relationship between humanized care and satisfaction in patients at the La Huayrona Health Center in San Juan de Lurigancho - Lima and There is a significant relationship between quality of nursing care and satisfaction in patients at the La Huayrona Health Center in San Juan de Lurigancho - Lima.
This item is licensed under a Creative Commons License