Bibliographic citations
Durán, M., (2021). Implementación de un sistema de gestión de pedidos para optimizar el proceso logístico de ventas online en Footloose [Universidad Tecnológica del Perú]. https://hdl.handle.net/20.500.12867/4514
Durán, M., Implementación de un sistema de gestión de pedidos para optimizar el proceso logístico de ventas online en Footloose []. PE: Universidad Tecnológica del Perú; 2021. https://hdl.handle.net/20.500.12867/4514
@misc{renati/1699890,
title = "Implementación de un sistema de gestión de pedidos para optimizar el proceso logístico de ventas online en Footloose",
author = "Durán Romero, Miguel Angel",
publisher = "Universidad Tecnológica del Perú",
year = "2021"
}
The main objective of this project is to implement an order management system in order to optimize the sales generated through the different online sales channels of the company Inversiones Rubin's S.A.C. or also knownas Footloose, this is because, during the years that the company has been involved in the world of electronic commerce, there are still several manual processes and the restricted use of information, which hinders the flow of information between the areasthat intervene. in the logistics process.These manual processes, such as monitoring the online order in each online sales platform, the delivery of the list of products in an Excel file to request the stock information available to the warehouse, consultthe electronic commerce area to obtain information on the status of the order when a client calls the call center to obtain information, enter the order data manually to generate a sales receipt and monitor and control the shipments that are made on the platforms of logistics operators, these are activities that require time and therefore both delay the process.That is why the implementation of an order management system will help the Footloose company to improve its logistics process for the monitoring and control of online order fulfillment thanks to the centralization of information in a database in the business.For the development of the project, the agile SCRUM framework will be used, in order to ensure compliance with the requirements of the interested parties and to correct the The main objective of this project is to implement an order management system in order to optimize the sales generated through the different online sales channels of the company Inversiones Rubin's S.A.C. or also knownas Footloose, this is because, during the years that the company has been involved in the world of electronic commerce, there are still several manual processes and the restricted use of information, which hinders the flow of information between the areasthat intervene. in the logistics process.These manual processes, such as monitoring the online order in each online sales platform, the delivery of the list of products in an Excel file to request the stock information available to the warehouse, consultthe electronic commerce area to obtain information on the status of the order when a client calls the call center to obtain information, enter the order data manually to generate a sales receipt and monitor and control the shipments that are made on the platforms of logistics operators, these are activities that require time and therefore both delay the process.That is why the implementation of an order management system will help the Footloose company to improve its logistics process for the monitoring and control of online order fulfillment thanks to the centralization of information in a database in the business.For the development of the project, the agile SCRUM framework will be used, in order to ensure compliance with the requirements of the interested parties and to correct the process.
This item is licensed under a Creative Commons License