Bibliographic citations
Hoyos, H., (2024). Práctica de la comunicación asertiva y el desempeño laboral en los trabajadores del centro de salud Samana Cruz nivel I-1 – año 2021- Dirección Regional de Salud Cajamarca [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/38995
Hoyos, H., Práctica de la comunicación asertiva y el desempeño laboral en los trabajadores del centro de salud Samana Cruz nivel I-1 – año 2021- Dirección Regional de Salud Cajamarca [Tesis]. PE: Universidad Privada del Norte; 2024. https://hdl.handle.net/11537/38995
@mastersthesis{renati/1688346,
title = "Práctica de la comunicación asertiva y el desempeño laboral en los trabajadores del centro de salud Samana Cruz nivel I-1 – año 2021- Dirección Regional de Salud Cajamarca",
author = "Hoyos Perez, Hoyos Perez",
publisher = "Universidad Privada del Norte",
year = "2024"
}
The main objective of this research is to determine the influence of assertive communication on the work performance of the workers of the Samana Cruz health center level I-1 - Year 2021- Cajamarca Regional Health Directorate; which answers the following question: How does the practice of assertive communication influence the job performance of workers at the Samana Cruz health center level I-1 – Year 2021- Cajamarca Regional Health Directorate? Therefore, a basic investigation, correlational level, non-experimental design and quantitative method was proposed; opting as a data collection tool the survey applied to 32 workers. Through what was obtained as a result that the assertive communication variable is represented by a medium level, which amounts to 53.13%, which responds to the fact that 53.13% present a medium level of assertive strategies. Concluding that, assertive communication positively influences the work performance of the workers of the Samana Cruz health center level I-1 - Year 2021- Cajamarca Regional Health Directorate.
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