Bibliographic citations
Monzón, M., Ambrosio, C., Chumacero, M., Barrantes, E., Garma, C. (2021). Business consulting al área de control de gastos de BanBif [Pontificia Universidad Católica del Perú]. http://hdl.handle.net/20.500.12404/20295
Monzón, M., Ambrosio, C., Chumacero, M., Barrantes, E., Garma, C. Business consulting al área de control de gastos de BanBif []. PE: Pontificia Universidad Católica del Perú; 2021. http://hdl.handle.net/20.500.12404/20295
@mastersthesis{renati/1659953,
title = "Business consulting al área de control de gastos de BanBif",
author = "Garma Calderón, Cristian",
publisher = "Pontificia Universidad Católica del Perú",
year = "2021"
}
BanBif is the fifth largest bank in the country, maintains a good risk rating and in recent years has reported a positive evolution of its financial statements, the present research work aims to develop a consultancy of processes to the Expense Control Sub-Management, which is responsible for the preparation and management of the annual expense budget, the evaluation and approval of purchases, as well as the generation of savings initiatives. Based on the analysis of the process, the surveys, interviews with those responsible, as well as the review of the literature, the consultancy focuses on the evaluation and approval of purchases. The key problem is summarized in the inefficiency in the management of the process, which is bureaucratic and generates reprocesses that increase the risk that purchases are not executed in a timely manner. This problem impacts other key processes in charge of the area, such as the generation and implementation of savings initiatives. It is identified that the problem originates from multiple causes, such as lack of training in the implemented systems, poor communication between areas, lack of updated procedures and lack of service level agreements (ANS) between areas, proposing substantial improvements that streamline tasks and proposing the automation of manual processes that add value to the functions of the Expense Control Area. The comprehensive implementation of the improvement proposals will increase the annual productivity of the area by up to 27%, and in turn generate a benefit of S/ 54,697 soles saved in the area in its first two years. In the same way, it is expected that this higher productivity will allow the Expense Control team to provide greater focus on savings initiatives and that most of them will be carried out according to what was planned within the period. For the year 2021, 26 initiatives have been mapped for an estimated saving of S/ 2.5 million soles.
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