Citas bibligráficas
Avalos, J., Ponce, E., Vera, B., Villanueva, J. (2022). Business consulting para la empresa Azzorti en Perú [Pontificia Universidad Católica del Perú]. http://hdl.handle.net/20.500.12404/23295
Avalos, J., Ponce, E., Vera, B., Villanueva, J. Business consulting para la empresa Azzorti en Perú []. PE: Pontificia Universidad Católica del Perú; 2022. http://hdl.handle.net/20.500.12404/23295
@mastersthesis{renati/16382,
title = "Business consulting para la empresa Azzorti en Perú",
author = "Villanueva Mercado, Jennifer Marisol",
publisher = "Pontificia Universidad Católica del Perú",
year = "2022"
}
Although maintaining a satisfactory work climate is a factor that has been gaining relevance in the business environment because the different aspects of improvement that it generates (e.g., productivity, motivation, commitment, among others), only in some companies it is decided to implement programs that allow have or improve this key asset. At academic literature, it was found that there is a certain reluctance on companies to invest economic resources in some human resources programs, since there would not be sufficient evidence to indicate that the benefits are greater than the investment; however, it was found that there are cases of success applying these programs. This business consultancy seeks to identify the central problem faced by a direct sales company in Peru called Azzorti, which has a known presence in five Latin American countries. For this, six main causes were identified, defining, and implementing an alternative solution for each of them. As a result, it was determined that the central problem is the unsatisfactory work climate that is perceived at the operational areas of the Logistics Management, a situation different from what happens at the administrative and sales areas. In this sense, it is expected that the definition, implementation, and execution of the six solution proposals will improve the work climate significantly in Azzorti. The proposals are the developments of: (a) a transformation program that trains people-oriented leaders, (b) an internal communication channel, (c) an effective feedback program, (d) two incentive programs (productivity and health), (e) a learning and development program, and (f) a recognition program. Finally, having a satisfactory work climate, therefore, the operational results of the business should improve.
IMPORTANTE
La información contenida en este registro es de entera responsabilidad de la universidad, institución o escuela de educación superior que administra el repositorio académico digital donde se encuentra el trabajo de investigación y/o proyecto, los cuales son conducentes a optar títulos profesionales y grados académicos. SUNEDU no se hace responsable por los contenidos accesibles a través del Registro Nacional de Trabajos de Investigación – RENATI.