Bibliographic citations
Herrera, D., Tomas, M. (2024). Implementation of lean manufacturing to optimize the service level. Case of a company that processes and markets industrial lubricating oils [Universidad de Lima]. https://hdl.handle.net/20.500.12724/21468
Herrera, D., Tomas, M. Implementation of lean manufacturing to optimize the service level. Case of a company that processes and markets industrial lubricating oils []. PE: Universidad de Lima; 2024. https://hdl.handle.net/20.500.12724/21468
@misc{renati/1442588,
title = "Implementation of lean manufacturing to optimize the service level. Case of a company that processes and markets industrial lubricating oils",
author = "Tomas Rivera, Maria Fernanda Martha",
publisher = "Universidad de Lima",
year = "2024"
}
This research work aims to implement a Lean Manufacturing management model, using tools such as VSM, SMED, Autonomous Maintenance, to improve the level of service in petroleum refining companies with the objective of reducing the technical gap that results in monetary losses for the company in question. As for the methodology used, it is based on a case study design focused on the pre-test and post-test study to identify the main improvements. Regarding the results, this study achieved a 35% reduction in company losses and an increase of 19 percentage points in the level of service.
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