Bibliographic citations
Espichan, C., (2023). Propuesta de implementación de la metodología Just in Time para mejorar el servicio logístico del modelo Dark Store de Supermercados Peruanos S. A. [Universidad de Lima]. https://hdl.handle.net/20.500.12724/18205
Espichan, C., Propuesta de implementación de la metodología Just in Time para mejorar el servicio logístico del modelo Dark Store de Supermercados Peruanos S. A. []. PE: Universidad de Lima; 2023. https://hdl.handle.net/20.500.12724/18205
@misc{renati/1441878,
title = "Propuesta de implementación de la metodología Just in Time para mejorar el servicio logístico del modelo Dark Store de Supermercados Peruanos S. A.",
author = "Espichan Cardenas, Cristhian Fredy",
publisher = "Universidad de Lima",
year = "2023"
}
The objective of the research was to propose the implementation of the Just in Time (JIT) methodology to improve the level of the logistics service of the Dark Store model in SPSA. The methodology was given by a review of the literature, an analysis of the current situation of the company, the approach of solution alternatives, their respective development and evaluating the feasibility of the proposal. The tools used under the JIT approach are the ABC classification, Kanban and a process-oriented Layout. Currently, the company has a Fill Rate of 91,74%, an In Full of 91,38%, an On Time of 87%, an Net Promoter Score (NPS) of 21,3%, an incidence level of 5,5%. Therefore, through a simulation of the service, it was obtained that the number of orders served was increased by 30,23%, as well as the stock in process and maximum stock had a reduction of 78,95% and 87.14% respectively; Finally, with the implementation proposal, the In Full goal will be between 95%-100%, the On Time between 90%-100%, the Fill Rate between 98%-100% and the NPS greater than 35%, reducing the percentage of incidence less than 1%, with the given investment there is an economic evaluation with a NPV of S/9 146,38, an IRR of 26,56%, a C/B of 1,23 and a payback of 2 years 7 months and 8 days; and a financial evaluation with a NPV of S/ 75 309,59, an IRR of 71,48%, a C/B of 1,46 and a payback of 1 year 3 months and 20 days, evidencing the viability of the project.
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