Bibliographic citations
Alfaro, J., Vargas, K. (2017). Las políticas de cobranza como determinante del nivel de morosidad de la Agencia Pizarro del banco Scotiabank del Perú S.A en la Ciudad de Trujillo, año 2016 [Tesis, Universidad Privada Antenor Orrego]. https://hdl.handle.net/20.500.12759/3480
Alfaro, J., Vargas, K. Las políticas de cobranza como determinante del nivel de morosidad de la Agencia Pizarro del banco Scotiabank del Perú S.A en la Ciudad de Trujillo, año 2016 [Tesis]. PE: Universidad Privada Antenor Orrego; 2017. https://hdl.handle.net/20.500.12759/3480
@misc{renati/1350725,
title = "Las políticas de cobranza como determinante del nivel de morosidad de la Agencia Pizarro del banco Scotiabank del Perú S.A en la Ciudad de Trujillo, año 2016",
author = "Vargas Carrera, Katherin Eveling",
publisher = "Universidad Privada Antenor Orrego",
year = "2017"
}
The present investigation entitled ““The collection policies as a determinant of the level of delinquency of the Pizarro Agency of Banco Scotiabank del Perú SA, in the city of Trujillo, 2016““, is intended to demonstrate to what extent the collection policies have determined the level of delinquency in the Pizarro Agency of Banco Scotiabank del Perú SA, in the city of Trujillo, 2016? In order to carry out this investigation, the correlational descriptive design was applied using analytical and statistical methods. We obtained the data through the documentary analysis, interview and surveys of the Bank's employees in order to determine if the Collection Policies in 2016 were effective or failing which are the causes that originate the level of delinquency. From the results obtained in this investigation, it was concluded that the collection policies were determinant of the level of delinquency of the Pizarro Agency of Banco Scotiabank del Perú SA, in the city of Trujillo, 2016, because these policies had a positive influence on the recovery of delinquency, as business officials and collection advisors applied these policies in strict compliance with the objectives of the Pizarro Agency of Banco Scotiabank, to reduce and maintain arrears at the levels required by Peruvian financial banking.
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