Bibliographic citations
Joaquín, L., Céspedes, A. (2013). Diagnóstico del sistema de control interno actual en el proceso específico de las ventas de la empresa de transportes ITTSABUS [Tesis, Universidad Privada Antenor Orrego]. https://hdl.handle.net/20.500.12759/124
Joaquín, L., Céspedes, A. Diagnóstico del sistema de control interno actual en el proceso específico de las ventas de la empresa de transportes ITTSABUS [Tesis]. PE: Universidad Privada Antenor Orrego; 2013. https://hdl.handle.net/20.500.12759/124
@misc{renati/1346898,
title = "Diagnóstico del sistema de control interno actual en el proceso específico de las ventas de la empresa de transportes ITTSABUS",
author = "Céspedes Alayo, Ana Rosa",
publisher = "Universidad Privada Antenor Orrego",
year = "2013"
}
In common, companies suffer from deficiencies in the internal control system, causing a number of errors in their daily actions, and this is the reason to take appropriate and timely decisions in the internal politics of the company, which carries a poor operation thereof. Research conducted at the Carrier ITTSABUS main purpose was to diagnose the current state of specific sales process and internal control in this process, in order to identify their shortcomings and propose some improvements. Likewise, an analysis of those aspects that are considered essential for the proper functioning of internal control within the sales area. To assess gaps were sampled, with the support of the staff working in the area of sales, and also made use of study techniques such as observation, survey and interview, to stand with the tools to guide observation, questionnaire and interview guide to conduct an analysis of the current status of the sales process and internal control them. During the investigation, it was detected that there are deficiencies in the current system of internal control of the sales and the need to implement adequate internal control system, which allows providing reasonable and reliable information for other areas. With the proposals that have been suggested to sales after a diagnosis, it helps the sales process have an efficient internal control, is make their operations processes are well defined and organized, for that optimal levels, thus reducing errors and irregularities
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