Bibliographic citations
Inga, G., (2024). Comunicación interna y compromiso organizacional en los colaboradores de un restaurante en Chiclayo - 2022 [Tesis, Universidad Privada Antenor Orrego]. https://hdl.handle.net/20.500.12759/48071
Inga, G., Comunicación interna y compromiso organizacional en los colaboradores de un restaurante en Chiclayo - 2022 [Tesis]. PE: Universidad Privada Antenor Orrego; 2024. https://hdl.handle.net/20.500.12759/48071
@mastersthesis{renati/1342603,
title = "Comunicación interna y compromiso organizacional en los colaboradores de un restaurante en Chiclayo - 2022",
author = "Inga Barboza, Gina Maria",
publisher = "Universidad Privada Antenor Orrego",
year = "2024"
}
The objective of the study was to determine the relationship between internal communication and organizational commitment in the collaborators of a restaurant. The research is based on a quantitative approach, the design is non-experimental, correlational, basic type. The population is made up of the workers of a restaurant in Chiclayo, amounting to a total of 40 people, all of whom were evaluated in this research through a census sample. The survey was used as a data collection technique, whose instrument was the questionnaire of each variable of Calero and Quito (2020) adapted by the author with adequate validity and reliability indexes. A direct and highly significant relationship was determined between the variables evaluated (rho=.729; p<0.01). A direct relationship was also found between internal communication with affective commitment (rho=.730; p<0.01), continuous commitment (rho=.653; p<0.01) and normative commitment (rho=.649; p<0.01). It is concluded that the greater the internal communication, the greater the organizational commitment, therefore, it is essential to promote adequate internal communication for the success of an organization
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