Bibliographic citations
Flores, Maza, M. (2024). Nivel de satisfacción y calidad de cuidados del profesional de enfermería al usuario del Centro de Salud de Bellavista, Sullana-2024 [Tesis de segunda especialidad, Universidad Privada Antenor Orrego]. https://hdl.handle.net/20.500.12759/42271
Flores, Maza, M. Nivel de satisfacción y calidad de cuidados del profesional de enfermería al usuario del Centro de Salud de Bellavista, Sullana-2024 [Tesis de segunda especialidad]. PE: Universidad Privada Antenor Orrego; 2024. https://hdl.handle.net/20.500.12759/42271
@misc{renati/1341502,
title = "Nivel de satisfacción y calidad de cuidados del profesional de enfermería al usuario del Centro de Salud de Bellavista, Sullana-2024",
author = "Maza Viera, Mariela",
publisher = "Universidad Privada Antenor Orrego",
year = "2024"
}
The purpose of this research was to determine the relationship that exists between the level of satisfaction and the quality of care provided by the nursing professional to the user of the Bellavista health center, Sullana, 2024, focusing on the relevance of health care with quality. The research developed used a descriptive correlational design, having worked with a sample of 50 users who go to the emergency service of the Bellavista-Sullana 2024 Health Center, to whom two questionnaires were applied, to measure the level of satisfaction and for the quality of care of the nursing professional, which were subjected to a pilot test where the Cronbach's Alpha reliability index was obtained .871 and .872. Of the results obtained, 74% of the satisfaction variable reaches the Very Satisfactory level, while in the quality-of-care variable, the majority trend (78%) is located in the -Very good quality category. which led us to the conclusion that according to Spearman's RHO there is a correlation of .530** which is equivalent to a moderate positive correlation between the research variables
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