Bibliographic citations
Ortiz, R., (2025). Calidad de atención prehospitalaria del Sistema de Atención móvil de urgencia y satisfacción del servicio percibidas por usuarios externos Piura, 2024 [Tesis, Universidad Privada Antenor Orrego]. https://hdl.handle.net/20.500.12759/56791
Ortiz, R., Calidad de atención prehospitalaria del Sistema de Atención móvil de urgencia y satisfacción del servicio percibidas por usuarios externos Piura, 2024 [Tesis]. PE: Universidad Privada Antenor Orrego; 2025. https://hdl.handle.net/20.500.12759/56791
@misc{renati/1340849,
title = "Calidad de atención prehospitalaria del Sistema de Atención móvil de urgencia y satisfacción del servicio percibidas por usuarios externos Piura, 2024",
author = "Ortiz Flores, Rossy Anais",
publisher = "Universidad Privada Antenor Orrego",
year = "2025"
}
The objective of this research was to determine the relationship between Quality of prehospital care of the Mobile Emergency Care System and satisfaction of the service perceived by external users Piura, 2024. The focus of the study was quantitative, correlational descriptive level, basic type, being the size of the sample by statistical formula of 106 patients, who met the inclusion criteria; For data collection, 02 instruments were applied; the pre-hospital care quality questionnaire of the mobile care level and the pre-hospital satisfaction questionnaire of the mobile care system perceived by external users. The results obtained were the quality of care shown with 61.3% in the regular level, 23.6% in bad level and 15.1% good level and the satisfaction of the users is evident with a regular level in 70.8%, bad level. 20.8% and good level 8.5%; It is concluded that there is a significant relationship between the Quality of prehospital care through the Spearman test, using a significance of 5%, with the satisfaction of the service perceived by external users (p= 0.000 < 0.05), which is concluded that They are significantly related and are considered dependent variables
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