Bibliographic citations
Gamarra, C., Gutierrez, E. (2022). Evaluación de la gestión del área de créditos y cobranzas en la empresa Transportes Línea S.A. en la ciudad de Trujillo, año 2020 [Tesis, Universidad Privada Antenor Orrego]. https://hdl.handle.net/20.500.12759/8728
Gamarra, C., Gutierrez, E. Evaluación de la gestión del área de créditos y cobranzas en la empresa Transportes Línea S.A. en la ciudad de Trujillo, año 2020 [Tesis]. PE: Universidad Privada Antenor Orrego; 2022. https://hdl.handle.net/20.500.12759/8728
@misc{renati/1340515,
title = "Evaluación de la gestión del área de créditos y cobranzas en la empresa Transportes Línea S.A. en la ciudad de Trujillo, año 2020",
author = "Gutierrez Gutierrez, Eyda Mitchele",
publisher = "Universidad Privada Antenor Orrego",
year = "2022"
}
The objective of the research was to determine the level of efficiency of the management of the credit and collection area of the company Transportes Línea S.A. in the city of Trujillo, year 2020. For this purpose, a descriptive design was used, the heads and workers of each area participated, the credit and collection policies, the sales report, accounts receivable and overdue accounts for the years 2018, 2019 and 2020 were evaluated. The overall result has allowed us to determine that the management of the company's credit and collections area is efficient with a rating of 98.44%, however, improvements must be made. When analysing the dimensions, it was found that, in the credit policy, not all clients have contracts and, in addition, the sales behaviour in the year was not assessed.
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