Bibliographic citations
Castro, A., (2025). Optimizar el tiempo de despacho y distribución de paquetes de una empresa de transporte de carga [Trabajo de Suficiencia Profesional, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/684002
Castro, A., Optimizar el tiempo de despacho y distribución de paquetes de una empresa de transporte de carga [Trabajo de Suficiencia Profesional]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2025. http://hdl.handle.net/10757/684002
@misc{renati/1300969,
title = "Optimizar el tiempo de despacho y distribución de paquetes de una empresa de transporte de carga",
author = "Castro Quintana, Alexander",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2025"
}
The objective of this Professional Proficiency Work is to develop how the time in the dispatch and distribution process of a cargo transportation company can be reduced through the application of appropriate administration strategies, especially using methodologies that allow us to optimize the management of warehouses of a logistics operator, favor its customer service process in the land transportation sector. The study applies a qualitative approach, based on the collection of information from scientific research articles related to the study problem, adding in-depth interviews, participant observation at all levels and documentary analysis to collect data on the internal processes of the company in based on detailed research. The important result found in the research is the need for the company to develop improvement techniques such as the implementation of a Lean methodology, reducing search times and inventory movement, better preserving the product. On the other hand, it projects a significant decrease in operational errors, which translates into high efficiency and quality in customer service. The conclusions emphasize that the company will benefit from fewer losses in its logistics expenses, which will contribute to improving the quality of service of its different product lines that have high demand and an increase in margins for the benefit of the organization itself.
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