Bibliographic citations
Koc, C., Pizan, M. (2024). Implementación de un modelo de gestión para reducir retrasos en los pedidos de la empresa Fuyao Group Perú S.A.C. [Trabajo de Suficiencia Profesional, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/683742
Koc, C., Pizan, M. Implementación de un modelo de gestión para reducir retrasos en los pedidos de la empresa Fuyao Group Perú S.A.C. [Trabajo de Suficiencia Profesional]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2024. http://hdl.handle.net/10757/683742
@misc{renati/1300795,
title = "Implementación de un modelo de gestión para reducir retrasos en los pedidos de la empresa Fuyao Group Perú S.A.C.",
author = "Pizan Salcedo, Miguel Jhonatan",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2024"
}
The paper titled "Implementation of a Management Model to Reduce Order Delays at Fuyao Group Peru" has been developed with the aim of improving business management to ensure a more efficient process for delivering orders to customers. Based on data from operations carried out in recent years, a review of the main factors that have caused order delivery delays is conducted to propose solutions that help mitigate these issues and achieve the expected results in line with the company's business vision. Order delivery delays have impacted customer satisfaction and limited the company’s growth potential. Through analysis, key issues are identified, such as decision centralization, overloading of functions in key areas like administration and logistics, and a lack of investment in specialized personnel. Implementing a management model would help reduce these issues and improve the efficiency of order deliveries. For this reason, the appointment of a family council, composed of both internal and external members, is proposed to decentralize decision-making, professionalize management, and enhance administrative and operational efficiency. This alternative is the most viable in the long term, as it allows the company to focus on strategies that align with its vision and strengthen its position in the automotive market.
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