Bibliographic citations
Lopez, M., Palomino, N. (2024). Propuesta de mejora para aumentar el nivel de servicio de un operador logístico mediante Slotting, SLP y 5S [Trabajo de Suficiencia Profesional, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/683213
Lopez, M., Palomino, N. Propuesta de mejora para aumentar el nivel de servicio de un operador logístico mediante Slotting, SLP y 5S [Trabajo de Suficiencia Profesional]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2024. http://hdl.handle.net/10757/683213
@misc{renati/1300275,
title = "Propuesta de mejora para aumentar el nivel de servicio de un operador logístico mediante Slotting, SLP y 5S",
author = "Palomino Cabrejos, Nicolas Daniel",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2024"
}
This research work proposes an improvement to increase the service level of a logistics operator, applying tools oriented to optimize operations and increase customer satisfaction. The first tool is Slotting, which organizes products by ABC classification according to demand and value, assigning preferential locations to optimize workflow and reduce handling times, thus improving operational efficiency. The second tool is systematic layout planning (SLP), which strategically organizes warehouse areas, facilitating flow and reducing displacements, thus increasing productivity. The third tool is the 5S methodology, which implements an orderly and clean environment through its five pillars: classification, order, cleanliness, standardization and discipline in the workplace, creating a safe and efficient environment. In conclusion, this improvement proposal employs Slotting, SLP and 5S tools to comprehensively optimize logistics operations. This approach not only reduces waste, but also increases efficiency, making it possible to better respond to customer needs and significantly raising the company's service level.
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