Bibliographic citations
Guzman, G., Salcedo, C. (2024). Propuesta de mejora del nivel de servicio en una empresa de minería no metálica basado en la implementación del TPM [Trabajo de Suficiencia Profesional, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/682961
Guzman, G., Salcedo, C. Propuesta de mejora del nivel de servicio en una empresa de minería no metálica basado en la implementación del TPM [Trabajo de Suficiencia Profesional]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2024. http://hdl.handle.net/10757/682961
@misc{renati/1300012,
title = "Propuesta de mejora del nivel de servicio en una empresa de minería no metálica basado en la implementación del TPM",
author = "Salcedo Gonzales, Carina Marilli",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2024"
}
This work prepares a proposal to improve the level of service in a company in the non-metallic mining sector based on the implementation of TPM. The problem lies in the low level of service due to non-compliance with orders for its main products, this leads to economic losses for the company. TPM presents numerous benefits to the organization through planned, autonomous maintenance and staff training. With the objective of demonstrating that this tool will allow us to increase the level of service, a TPM implementation plan will be developed, then a pilot will be developed and the economic evaluation and other impacts will be carried out, which will result in an increase in the level of service. . of service at 6%, the level of availability at 7% and the level of trained personnel at 65%. This will lead to cost savings and increased profits in the organization.
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