Bibliographic citations
Guardamino, D., Arenas, J. (2024). Propuesta de mejora para aumentar productividad y estandarizar las operaciones a través de estudio de tiempos y estandarización de procesos en un operador logístico con sede en la ciudad de Lima [Trabajo de Suficiencia Profesional, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/682928
Guardamino, D., Arenas, J. Propuesta de mejora para aumentar productividad y estandarizar las operaciones a través de estudio de tiempos y estandarización de procesos en un operador logístico con sede en la ciudad de Lima [Trabajo de Suficiencia Profesional]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2024. http://hdl.handle.net/10757/682928
@misc{renati/1299983,
title = "Propuesta de mejora para aumentar productividad y estandarizar las operaciones a través de estudio de tiempos y estandarización de procesos en un operador logístico con sede en la ciudad de Lima",
author = "Arenas Walls, Jorge",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2024"
}
This project focuses on a design proposal and standardisation model for the inspection process in a logistics operator located in the constitutional province of Callao, Peru. This research work seeks to increase productivity in the aforementioned area. In the development, it is observed that the Logistics Operator does not have standards, records of the operation: established formats, the step by step of the operation and others. Therefore it is proposed to establish the standardisation of processes, in order to design a more stable process, to achieve the objective of homogeneity in the operation, the study of times and standardisation of processes has been used as fundamental tools for operational and management improvement in the inspection process of the logistics operator. The problem that this area of the company is currently experiencing has a cost of USD 99,722.18, which corresponds to 7% of the turnover of the business, causing a high impact on productivity, turnover and inefficiency in the inspection process in the logistics operator. The challenge of reducing the percentage that impacts on turnover due to the lack of a standard work, with good practices and keeping records in line with a global company, is the motivation that arises to carry out this work of professional sufficiency. The main result will be an improvement in the cycle time with a 31.8% reduction. We will go from a time of 5.22 minutes to 3.56 minutes.
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