Bibliographic citations
Salazar, G., Rodriguez, R. (2024). Propuesta de mejora para disminuir el porcentaje de entregas realizadas fuera del tiempo establecido, en una empresa de distribución, aplicando herramientas Lean [Trabajo de Suficiencia Profesional, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/682698
Salazar, G., Rodriguez, R. Propuesta de mejora para disminuir el porcentaje de entregas realizadas fuera del tiempo establecido, en una empresa de distribución, aplicando herramientas Lean [Trabajo de Suficiencia Profesional]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2024. http://hdl.handle.net/10757/682698
@misc{renati/1299803,
title = "Propuesta de mejora para disminuir el porcentaje de entregas realizadas fuera del tiempo establecido, en una empresa de distribución, aplicando herramientas Lean",
author = "Rodriguez Ramos, Rosario Isabel",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2024"
}
The logistics system encompasses all activities related to operations, resources and means of transport used to supply goods to users. However, companies in the sector face significant challenges, such as inadequate demand coverage and late deliveries. These problems can be caused by factors that are both controllable and uncontrollable for the company. In this sense, it is imperative that organizations implement efficient route planning and properly manage their vehicles to improve efficiency, reduce transport costs and raise the level of customer service. According to the literature, the ideal percentage of late deliveries in the sector is 5%. However, the company under study has a percentage of late deliveries of 63.01%, which shows a considerable problem. In order to address the underlying causes of this problem, this research work is structured in four chapters. The main objective is to analyze and implement a routing system that allows the optimization of transport routes during the distribution of goods. Likewise, a maintenance plan based on Total Productive Maintenance (TPM) is developed, with emphasis on the pillars of autonomous and scheduled maintenance, in order to mitigate the problems associated with low vehicle availability due to breakdowns in a company dedicated to the transport of goods.
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