Bibliographic citations
Tinoco, C., Luna, A. (2023). Optimización de la cadena servicio de la empresa de catering MAGPE SAC. [Trabajo de Suficiencia Profesional, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/671472
Tinoco, C., Luna, A. Optimización de la cadena servicio de la empresa de catering MAGPE SAC. [Trabajo de Suficiencia Profesional]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2023. http://hdl.handle.net/10757/671472
@misc{renati/1296805,
title = "Optimización de la cadena servicio de la empresa de catering MAGPE SAC.",
author = "Luna Alfaro, Angguy Amelly",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2023"
}
This professional proficiency work has been prepared with the purpose of assessing the impact of Optimization of the service chain of the catering company MAGPE SAC to implement the operational efficiency models of said company in the La Libertad region. Catering company MAGPE SAC faces a lack of internal coordination in its service chain, which affects the quality of the service it offers to its customers. To address this problem, the implementation of the continuous improvement model is proposed, which seeks to improve internal processes, internal coordination and service quality. Which are operational, administrative and financial implications in the organization. In addition, relevant aspects such as economic, social, cultural and political aspects are highlighted for the evaluation of competition and the market. For the development of this research we have relied on qualitative methodology which provided us with diverse perspectives for processing the information. Therefore, the implementation of the continuous improvement model through the optimization alternative can be an effective solution to improve quality of service, reduce costs and differentiate yourself from the competition in a catering company like MAGPE SAC.
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