Bibliographic citations
Zegarra, J., Reyes, J. (2023). Propuesta de automatización de procesos administrativos de la empresa Halconservis S.A.C. [Trabajo de Suficiencia Profesional, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/671112
Zegarra, J., Reyes, J. Propuesta de automatización de procesos administrativos de la empresa Halconservis S.A.C. [Trabajo de Suficiencia Profesional]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2023. http://hdl.handle.net/10757/671112
@misc{renati/1296455,
title = "Propuesta de automatización de procesos administrativos de la empresa Halconservis S.A.C.",
author = "Reyes Trujillo, Jenny Liliana",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2023"
}
The main purpose of this research work is to carry out an analysis of the current problems of the company HALCONSERVIS SAC, in order to propose improvement solutions through the automation of the existing administrative processes in the organization in the current business environment, efficiency and Competitiveness are critical factors for the success of any company, regardless of its size. Small businesses are no exception, often facing challenges due to limited resources. In this context, a custom software development proposal is presented aimed at automating the administrative processes of HALCONSERVIS SAC, with the aim of improving its efficiency and competitiveness in the market, which must be aligned with the authors' positions on the tools. of business management and methodological approaches to continuous improvement of the Deming Circle. In this way, a positive impact will be generated on productivity, quality services will be provided, which leads to the company obtaining greater profitability and competitiveness in the transportation sector, achieving the stated objectives. Therefore, we have worked supported by bibliographic sources that support the research topic; Likewise, qualitative data collection tools were used to obtain sources and resources necessary to carry out this project. The applied methodology was developed from the preparation of the initial diagnosis, identification of the organization's problems, identifying vulnerable points to propose possible alternative solutions and choose the one that best suits the organization's needs. 3 solution proposals will be presented for the automation of data management processes, subsequently, a comparative analysis was made to contrast the results between the current situation and the expected situation, finally, based on the key performance indicators KPI in English key performance indicator (key performance indicator). The proposal to implement is expected to provide solutions to the company for a significant advantage in its market and allow it to face business challenges with greater determination and success.
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