Bibliographic citations
Diaz, K., Torres, C. (2021). Asociación entre la satisfacción del paciente y la motivación académica de los estudiantes de Odontología de pregrado en un centro de salud de una universidad privada de Lima, Perú [Tesis, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/657121
Diaz, K., Torres, C. Asociación entre la satisfacción del paciente y la motivación académica de los estudiantes de Odontología de pregrado en un centro de salud de una universidad privada de Lima, Perú [Tesis]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2021. http://hdl.handle.net/10757/657121
@misc{renati/1290550,
title = "Asociación entre la satisfacción del paciente y la motivación académica de los estudiantes de Odontología de pregrado en un centro de salud de una universidad privada de Lima, Perú",
author = "Torres Restan, Claudia Estefany",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2021"
}
Objective: To determine the association between patient satisfaction and academic motivation of the undergraduate dentistry student in a university health center of a private university in Lima. Methods: The study was cross-sectional. The sample consisted of 65 undergraduate dentistry students and 195 patients who attended the health center for the first time. (260 people in total). The SERVQUAL questionnaire evaluated patient satisfaction and was delivered in two moments: before and after the dental visit. The EMA (Academic Motivation Scale) measured student motivation and was delivered in one session to be filled out. For the association of the main variables (academic motivation and satisfaction), a Poisson regression with robust variance was performed and crude and adjusted prevalence were reported with all the variables included in the study, with a CI [95%]. Results: 62.05% (121) of satisfied patients were found; and most of the students presented high extrinsic motivation with 76.92% (50). It was observed that students with the aforementioned motivation had the highest number of satisfied patients with 77.50% (97). However, no relationship was found between the variables. Conclusion: Most of the patients were satisfied with the service even though the majority of the students did not feel motivated. Academic motivation was not found to be associated with patient satisfaction.
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