Bibliographic citations
Fernández, R., Monzón, G. (2020). Implementación de un capacitador virtual para visitadores médicos con integración de un asistente de voz [Trabajo de investigación, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/652326
Fernández, R., Monzón, G. Implementación de un capacitador virtual para visitadores médicos con integración de un asistente de voz [Trabajo de investigación]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2020. http://hdl.handle.net/10757/652326
@misc{renati/1287625,
title = "Implementación de un capacitador virtual para visitadores médicos con integración de un asistente de voz",
author = "Monzón Salvador, Gianfranco",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2020"
}
The increasing popularity and enhanced capabilities of intelligent personal assistants, such as Google Assistant, Siri, and Alexa, have allowed them to disrupt in many fields, some of which are: customer service, banking, and tourism. Notwithstanding, the application of intelligent personal assistants for training and learning of professional workers has been limited and not well researched. This document will validate the proposal of a solution for the continuous training and learning of the medical visitors on the information of the medications using a voice-based conversation agent. This will allow pharmaceutical sales representatives to ask the agent about the properties of the drugs and conduct frequent reviews of the information available to verify their knowledge. This validation will be carried out through the monitoring and application of a research methodology focused on the existing solutions and architectures that provide a basis to start the development of the project.
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