Bibliographic citations
Castillo, G., Montoya, V. (2017). Estrategias para lograr el nivel óptimo de rotación en la unidad de negocio de estacionamientos de la empresa los Portales S.A. [Trabajo de investigación, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/623855
Castillo, G., Montoya, V. Estrategias para lograr el nivel óptimo de rotación en la unidad de negocio de estacionamientos de la empresa los Portales S.A. [Trabajo de investigación]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2017. http://hdl.handle.net/10757/623855
@mastersthesis{renati/1284902,
title = "Estrategias para lograr el nivel óptimo de rotación en la unidad de negocio de estacionamientos de la empresa los Portales S.A.",
author = "Montoya Mamani, Vanessa Carol",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2017"
}
This paper presents the company Los Portales S.A., which has more than 3,200 employees nationwide and is dedicated to real estate, providing hotel services, urban habilitation and parking lots. These services are managed by different Business Units which have different problems. For the purpose of this study we will analyze the problems in the Parking Business Units (UNE), which has the largest number of collaborators and where the percentage of the turnover rate is very high, which affects the operation of the business, the quality of the service provided and the time of coverage to cover the vacancies. Over the years, various activities associated with the strategies proposed by each human capital management process have been implemented, one of the main objectives being to reduce the turnover rates of personnel, achieving improvements over time. We reviewed those success stories that were maintained over time, and with this information a future action plan was drawn up that involved reformulating processes, thus presenting new work strategies and an associated investment plan.
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