Bibliographic citations
Vargas, M., Villacorta, K. (2020). Sistema Integrado de gestión y su relación con la satisfacción del usuario del Hospital Regional de Loreto 2019 [Universidad Nacional de la Amazonía Peruana]. https://hdl.handle.net/20.500.12737/7272
Vargas, M., Villacorta, K. Sistema Integrado de gestión y su relación con la satisfacción del usuario del Hospital Regional de Loreto 2019 []. PE: Universidad Nacional de la Amazonía Peruana; 2020. https://hdl.handle.net/20.500.12737/7272
@misc{renati/1230715,
title = "Sistema Integrado de gestión y su relación con la satisfacción del usuario del Hospital Regional de Loreto 2019",
author = "Villacorta Valdez, Kevin Roy",
publisher = "Universidad Nacional de la Amazonía Peruana",
year = "2020"
}
The purpose of this project was to determine the relationship of the Integrated Management System with user satisfaction at the Loreto Regional Hospital, the research is descriptive-correlational with a non-experimental design of a transactional correlational type, it was non-experimental because the independent variable Comprehensive management system, and it will be transactional correlational because the data was collected in a single moment in a single time. The sample is made up of 10 workers from the computer area of the Regional Hospital of Loreto. The data collection technique we used was the survey and the instrument was the questionnaire that consists of a set of questions regarding one or more variables to be measured; the collected data will be processed using the SPSS software. The data was organized and worked in tables and represented in graphs to facilitate its analysis, analysis and interpretation of the information, it will be complemented by using the chi -square statistical test (X2) and the main conclusions being: The Integrated Management System of the Regional Hospital of Loreto is Good in 86.7%, the satisfaction of the user of the Regional Hospital of Loreto is good in 86.7% and There is a significant relationship between the Integrated Management and User Satisfaction System of the Regional Hospital of Loreto 2019, Finally, the general hypothesis of the research is accepted: "There is a statistically significant relationship between the Integrated Management System with user satisfact ion at the Regional Hospital of Loreto 2019".
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