Bibliographic citations
Navarro, J., (2022). Herramientas de tecnología de información y comunicación (TIC) y la competitividad de las Pequeñas y Medianas empresas (PYMES) Tarapoto -2021 [Universidad Nacional de San Martín. Fondo Editorial]. http://hdl.handle.net/11458/4913
Navarro, J., Herramientas de tecnología de información y comunicación (TIC) y la competitividad de las Pequeñas y Medianas empresas (PYMES) Tarapoto -2021 []. PE: Universidad Nacional de San Martín. Fondo Editorial; 2022. http://hdl.handle.net/11458/4913
@misc{renati/1055019,
title = "Herramientas de tecnología de información y comunicación (TIC) y la competitividad de las Pequeñas y Medianas empresas (PYMES) Tarapoto -2021",
author = "Navarro Fasanando, Jose Martin",
publisher = "Universidad Nacional de San Martín. Fondo Editorial",
year = "2022"
}
In this research "Information and communication technology (ICT) tools and their relationship with the competitiveness of SMEs in the district of Tarapoto during the nationalstate of emergency COVID-19". Its objective was to determine the relationship between information and communication technology (ICT) tools and the competitiveness of SMEs in the district of Tarapoto during the national state of emergency COVID-19. The research was basic, the level was correlational and the cross-sectional design was non-experimental.The population and sample were 63 SME users from the city of Tarapoto. The technique and the instrument were the survey and the questionnaire, respectively. The results showedthat there is a positive relationship between all the dimensions of the ICT tools variable (access, use and impact) and the competitiveness of SMEs, highlighting that there is a greaterrelationship with the impact dimension (r = 0.766). It was concluded that information and communication technology (ICT) tools are significantly related to the competitiveness of SMEs in the district of Tarapoto during the national state of emergency COVID-19 with a Pearson correlation coefficient equal to 0.780.
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