Bibliographic citations
Bendezu, M., (2020). Calidad de servicios y empoderamiento del personal docente en el Centro de Educación Técnico Productiva “Carlos Cueto Fernandini”, Barranco, 2017 [Universidad Nacional de Educación Enrique Guzmán y Valle]. https://repositorio.une.edu.pe/handle/20.500.14039/6016
Bendezu, M., Calidad de servicios y empoderamiento del personal docente en el Centro de Educación Técnico Productiva “Carlos Cueto Fernandini”, Barranco, 2017 []. PE: Universidad Nacional de Educación Enrique Guzmán y Valle; 2020. https://repositorio.une.edu.pe/handle/20.500.14039/6016
@mastersthesis{renati/1025558,
title = "Calidad de servicios y empoderamiento del personal docente en el Centro de Educación Técnico Productiva “Carlos Cueto Fernandini”, Barranco, 2017",
author = "Bendezu Medina, Medali Santi",
publisher = "Universidad Nacional de Educación Enrique Guzmán y Valle",
year = "2020"
}
The main objective of this research was to determine the relationship between the quality of services and the empowerment of teaching staff at the "Carlos Cueto Fernandini" Technical Productive Education Center, district of Barranco, during the 2017-II academic period. The research carried out was of a quantitative approach, of a basic type, correlational level, with a non-experimental, cross-sectional design. The population was conformed by 460 students, whose sample was probabilistic, was constituted by 210 students of the institution in mention. For the study of the variables: quality of services and empowerment, the survey that used the questionnaire was used as a data collection technique, the same ones that were previously duly validated, with optimal levels of reliability. The results of the research show that there is a significant relationship (p = 0.000) in the level of very strong positive correlation (r = 0.916) between the quality of services and empowerment. Finally, the conclusions indicate that: There is a significant relationship between the quality of services and the empowerment of the teaching staff at the "Carlos Cueto Fernandini" Technical Productive Education Center, Barranco district, during the academic period 2017-II, with a level of significance of 0.05 and Rho of Spearman = 0.916 and p-value = 0.000 <0.05.
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