Bibliographic citations
Loayza, A., (2023). La administración de recursos humanos y el desempeño laboral de los trabajadores de Western Unión en el distrito de San Isidro - Lima durante el año 2018 [Universidad Nacional de Educación Enrique Guzmán y Valle]. https://repositorio.une.edu.pe/handle/20.500.14039/9344
Loayza, A., La administración de recursos humanos y el desempeño laboral de los trabajadores de Western Unión en el distrito de San Isidro - Lima durante el año 2018 []. PE: Universidad Nacional de Educación Enrique Guzmán y Valle; 2023. https://repositorio.une.edu.pe/handle/20.500.14039/9344
@mastersthesis{renati/1023980,
title = "La administración de recursos humanos y el desempeño laboral de los trabajadores de Western Unión en el distrito de San Isidro - Lima durante el año 2018",
author = "Loayza Grijalva, Alexandra Katiuska",
publisher = "Universidad Nacional de Educación Enrique Guzmán y Valle",
year = "2023"
}
The fundamental objective of this research work is to publicize the way in which human resources administration is carried out, which has been connoted as one of the methodical variables of the research associated with the work performance of Western Union collaborators in 2018. The method used was the basic scientific-oriented one with the application of surveys that allowed the collection of information. The sample was made up of 48 people who make up the entire STAFF (office) of the company. Cronbach's alpha coefficient for job performance was 0.882, reflecting good reliability of the test in its 17-item model, while Cronbach's alpha for measuring human resource management was 0.935, indicating good reliability of the test. test in its 20-item version. These results of the instruments show good reliability and reflect that there is a direct relationship between the variables in question. The levels of the dimensions of human resources administration and job performance were mostly presented in a regular and adequate manner. Human resource management increases percentages of work performance as long as it occurs in both cases progressively. Making a human resources management proposal based on improvements in work performance through stimuli and incentives will show favorable results for the company.
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