Bibliographic citations
Muchcco, M., (2021). La gestión administrativa y la calidad de servicio en la Oficina de Abastecimiento de la Dirección de Redes Integradas de Salud Lima Centro, durante el año 2020 [Universidad Nacional de Educación Enrique Guzmán y Valle]. https://repositorio.une.edu.pe/handle/20.500.14039/5283
Muchcco, M., La gestión administrativa y la calidad de servicio en la Oficina de Abastecimiento de la Dirección de Redes Integradas de Salud Lima Centro, durante el año 2020 []. PE: Universidad Nacional de Educación Enrique Guzmán y Valle; 2021. https://repositorio.une.edu.pe/handle/20.500.14039/5283
@mastersthesis{renati/1023116,
title = "La gestión administrativa y la calidad de servicio en la Oficina de Abastecimiento de la Dirección de Redes Integradas de Salud Lima Centro, durante el año 2020",
author = "Muchcco Espinoza, Mary Luz",
publisher = "Universidad Nacional de Educación Enrique Guzmán y Valle",
year = "2021"
}
The present investigation with title: "Administrative Management and Service Quality in the Supply Office of the Directorate of Integrated Health Networks Lima Centro year - 2020", aimed to demonstrate the existence of a significant relationship between Administrative Management and the Quality of Service in the Supply Office of the Directorate of Integrated Health Networks Lima Center Year 2020, for which the deductive research method was used, for this, 225 workers from the different health centers have been considered as a sample. the Administrative Headquarters of the Directorate of Integrated Health Networks Lima Centro, with a type of applied basic research; Likewise, to achieve the objective, a descriptive non-experimental design was used, with a quantitative approach; The information was collected, which was developed by applying the questionnaire and the survey technique as an instrument, it was validated by the criteria of experts to determine its reliability by Cronbach's Alpha coefficient, on the two variables, which are Administrative Management and Quality Service, based on the evaluation of its dimensions, the results were presented at a descriptive and inferential level. The investigation concluded that there is a significant relationship between Administrative Management and Quality of Service in the Supply Office of the Directorate of Integrated Health Networks Lima Centro with a statistically significant value.
This item is licensed under a Creative Commons License