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info:eu-repo/semantics/bachelorThesis
Plan de mejora del servicio de procesamiento, custodia y atenci?n de consultas de documentos de una entidad financiera
Flores R?os, Natalia Margot
;
Torres Zelada, Betsy Karel
Asesorado por
Piedra Rubio, Luis
2019
Universidad Ricardo Palma - URP
Plan de mejora
;
subcontrataci?n
;
satisfacci?n de clientes
;
atenci?n a consultas
;
procesamiento de documentos
;
custodia de documentos
;
herramientas de ingenier?a industrial