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Browsing by Subject service quality
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Showing results 1 to 1 of 1
info:eu-repo/semantics/masterThesis
La gestión del conocimiento y la calidad de servicio en el Centro Materno Infantil Jose Carlos Mariátegui, 2018
Vega Venegas, María Esperanza
;
Arteaga Vega, Wendy María
Asesorado por
Mory Chiparra, William Eduardo
4-Sep-2020
Universidad Peruana de Ciencias e Informática
gestión del conocimiento
;
calidad del servicio
;
tangibilidad
;
fiabilidad
;
capacidad de respuesta
;
seguridad
;
empatía
;
knowledge management
;
knowledge management
;
service quality
;
tangibility
;
reliability
;
responsiveness
;
security
;
empathy