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Browsing by Subject flujo de procesos
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Showing results 1 to 1 of 1
info:eu-repo/semantics/bachelorThesis
Dise?o de un plan estrat?gico basado en el balance scorecard para incrementar la calidad del servicio en una empresa de tercerizaci?n de procesos de negocios
Negr?n G?mez, Manuel Emilio
;
Pretell Garc?a, Crhistoper Manuel
Asesorado por
Mateo L?pez, Hugo Julio
2018
Universidad Ricardo Palma - URP
Plan estrat?gico
;
Balanced Scorecard
;
Calidad de servicio
;
flujo de procesos
;
eficiencia del personal
;
productividad laboral
;
plazos de entrega