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Browsing by Subject customer resilience
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Showing results 1 to 1 of 1
info:eu-repo/semantics/bachelorThesis
Boca a boca electrónico y resiliencia de clientes hacia la información negativa de aerolíneas, Chiclayo 2022
Casas Martinez, Mirelia Selene
Asesorado por
Malaga Novoa, Eduardo Castro
2024
Universidad Católica Santo Toribio de Mogrovejo
resiliencia del cliente
;
Sector aéreo
;
Redes sociales
;
customer resilience
;
Airline industry
;
Social media
