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Showing results 1 to 1 of 1
info:eu-repo/semantics/masterThesis
Optimización en la gestión de reclamos y quejas de una institución financiera peruana
Ribeyro Mazulis, Danek Fred
;
Peraldo Vega, Luis Martin
;
Quillatupa Astete, Ibis Angelica
Asesorado por
Pino Jordan, Ricardo Miguel
6-Dec-2023
Universidad Peruana de Ciencias Aplicadas (UPC)
Resolución SBS N° 04036-2022
;
Plataforma de gestión
;
Visión end to end
;
Cloud computing
;
Transformación cultural
;
SBS Resolution No. 04036-2022
;
Management platform
;
End-to-end vision
;
Cloud computing
;
Cultural transformation