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Showing results 1 to 1 of 1
info:eu-repo/semantics/bachelorThesis
Análisis de la calidad de los servicios ofrecidos y la satisfacción percibida por los huéspedes de los establecimientos de hospedaje Oasis Paraíso Ecolodge, Paraiso Las Palmeras Lodge y Tropical Lodge en el Valle de Sangalle, Caylloma 2017
Alvarez Champi, Jose Rene
-
2019
Universidad Nacional de San Agustín de Arequipa
Calidad de los servicios ofrecidos
;
Personal
;
Instalaciones
;
Organización
;
Satisfacción percibida
;
Servicio de recepción
;
Servicio de habitaciones
;
Servicio del hotel
;
Recurso humano