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info:eu-repo/semantics/bachelorThesis
Mejora de la calidad de una empresa dedicada al servicio de mensajería basada en la norma ISO 9001: 2008
Gonzáles Inga, Lucía Carolina
Asesorado por
Ferrando Perea, Ampelio
2017
Universidad Nacional Agraria La Molina
Empresas privadas
;
Gestión
;
Control de la calidad
;
Toma de decisiones
;
Normas
;
Evaluación
;
Perú
;
Mensajería
;
Servicios de mensajería
;
Gestión de la calidad
;
Norma ISO 9001: 2008
;
Rettol S.A.C.