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Browsing by Subject Propuesta Plan Mejora
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Showing results 1 to 1 of 1
info:eu-repo/semantics/bachelorThesis
Determinar la satisfacción del usuario externo del servicio de emergencia del Hospital Regional de Cajamarca a través del método servqual: una propuesta de plan de mejora - 2014
Mejía Delgado, Edith Yovani
Asesorado por
Holguín Nacarino, Carlos Julio
2014
Universidad Nacional de Cajamarca
Satisfacción del Usuario Externo
;
Servicio Emergencia Cajamarca
;
Método Servqual
;
Propuesta Plan Mejora