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Showing results 1 to 1 of 1
info:eu-repo/semantics/masterThesis
La Gestión De La Calidad Y El Proceso De Atención De Los Usuarios De La Ventanilla Preferencial Del Banco De La Nación, Agencia Larco, Trujillo 2018
Tello Ramirez, Walter Eloy
Asesorado por
Márquez Yauri, Heyner Yuliano
2014
Universidad César Vallejo
Calidad de Servicio
;
Caja Municipal del Santa
;
Satisfacción del servicio
;
Percepción Calidad
;
Percepcion Satisfacción
;
Modelo SERVQUAL
