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Showing results 1 to 1 of 1
info:eu-repo/semantics/masterThesis
La calidad percibida del servicio hotelero y su relación en la percepción del cliente, Miraflores, 2017. Caso: Hotel de 3 estrellas León de Oro Suites, área de front desk
Nizama Ruiz, Gloria Carlota
Asesorado por
Ponce Ponce, Barbara Isabel
2018
Universidad de San Martín de Porres
Administración hotelera
;
Industrias de servicios
;
Calidad
;
Pecepción
;
Relaciones con el cliente