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Browsing by Subject Levels of satisfaction
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Showing results 1 to 1 of 1
info:eu-repo/semantics/bachelorThesis
La calidad de servicio y la satisfacción de los usuarios en el Banco de la Nación del distrito de El Agustino, período 2017
Castillo Falen, Edgardo Wilfredo
Asesorado por
Atoccsa Apcho, Víctor Raúl
5-Jun-2019
Universidad Inca Garcilaso de la Vega
Calidad de servicios
;
Satisfacción de los usuarios
;
Elementos tangibles
;
Fiabilidad
;
Seguridad
;
Empatía
;
Rendimiento
;
Expectativas
;
Niveles de satisfacción
;
Quality of services
;
User satisfaction
;
Tangible elements
;
Reliability
;
Security
;
Empathy
;
Performance
;
Expectations
;
Levels of satisfaction
