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Showing results 1 to 1 of 1
info:eu-repo/semantics/masterThesis
“Propuesta de mejora para la Mesa de Servicios del área de TI de la empresa Crecoscorp usando la gestión de incidentes basado en ITILv3, 2020
Astudillo Cabrera, Bryan Alfredo
;
Nolivos Zambrano, Juan Carlo
Asesorado por
Leo Rossi, Ernesto Leo
14-Nov-2023
Escuela de Posgrado Newman
Mesa de Servicios
;
gestión de incidentes
;
ITILv3