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Browsing by Subject ITIL v3.0
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info:eu-repo/semantics/bachelorThesis
Gestión de incidentes y problemas con Itil v3.0 para el proceso de soporte técnico en la Universidad Autónoma del Perú.
Cordova Dioses, Sergio Joaquin
;
Lopez Esteban, Freddy Francisco
Asesorado por
Gamboa Cruzado, Javier Arturo
Feb-2018
Universidad Autónoma del Perú
ITIL v3.0
;
Soporte Técnico
