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Showing results 1 to 1 of 1
info:eu-repo/semantics/bachelorThesis
Propuesta de implementación de ITIL4 para mejorar la gestión de incidencias para la empresa AVA Ingenieros E.I.R.L., Lima 2024
Chapa Galvez, Samuel Pastor
;
Collazos Mogollon, Anderson Smith
Asesorado por
Olivares Casapia, Carlos Alfonso
2024
Universidad Tecnológica del Perú
Mejora de procesos
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ITIL 4
