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Browsing by Subject Gestiones de Incidencia
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info:eu-repo/semantics/bachelorThesis
Aplicación del marco de referencia ITIL versión 3 en el área de tecnologías de información, para desarrollar la gestión de incidencias de osinergmin
Cori Calixto, Leonidas Gamaniel
Asesorado por
Vásquez Leyva, Oliver
2019
Universidad Señor de Sipán
ITIL
;
Gestiones de Incidencia
;
Operación de los Servicios
;
Incidentes
;
Gestión de Servicios de TI
;
Sistemas de Información
;
Atención al Cliente
