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Help Desk basado en ITIL con el uso del software libre para la mejora de la gestión de servicios e incidentes en la Caja Rural de Ahorro y Crédito Los Andes S.A.
Anchapuri Sara, Lilian Yesenia
;
Angles Diaz, Diana _Carolina
Asesorado por
Holguin Holguin, Edgar
27-Jan-2017
Universidad Nacional del Altiplano. Repositorio Institucional - UNAP
Optimización
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Gestión de Sistemas de información