Browsing by Subject Front of the house
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Asesorado por Reyes Rodriguez, Liliana Maria
10-Dec-2024
Universidad Peruana de Ciencias Aplicadas (UPC)
Habilidades blandas; Inteligencia emocional; Relación entre habilidades blandas e inteligencia emocional; Modelos de intervención de la IE; Servicio al cliente; Front of the house; Soft skills; Emotional intelligence; Relationship between soft skills and emotional intelligence; Intervention models in EI; customer service and reception