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Browsing by Subject Fallas en autos
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Showing results 1 to 1 of 1
info:eu-repo/semantics/bachelorThesis
Mejora de la calidad de procesos para disminuir las quejas de clientes en una microempresa de compra-venta de autos
Diaz Diaz, Julio Alexander
;
S?nchez Vel?squez, Karolina Jazmin
Asesorado por
Falc?n Tuesta, Jos? Abraham
2021
Universidad Ricardo Palma - URP
Gesti?n por procesos
;
Mejora de procesos
;
Quejas
;
Compra-venta de autos
;
Fallas en autos
;
Retrasos de entrega de autos
;
Demoras en la atenci?n de post venta