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Browsing by Subject Dimensiones del CRM
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Showing results 1 to 1 of 1
Ventajas y desventajas de la Gestión de Relaciones con el Cliente en el sector hotelero
Castillo Hermoza, Alexandra Carolina
;
Alcántara Alfaro, Kyara Pamela
Asesorado por
Carrillo Barrera, Brendali
27-Jul-2023
Universidad Peruana de Ciencias Aplicadas (UPC)
Gestión de relaciones con el cliente
;
Dimensiones del CRM
;
Gestión de la información
;
Satisfacción del cliente
;
Productividad
;
Sector hotelero
;
Customer relationship management
;
CRM dimensions
;
Information management
;
Customer satisfaction
;
Productivity
;
Hotel sector